Built for whoever is answering
The same six parts, pointed at three very different mornings.
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For creators
One video that lands leaves hundreds of comments under it. Somewhere in there is the person asking when the next drop is, and they are between forty emojis and a running joke.
- Every comment read, not the first twenty
- The ones that matter lifted to the top
- Answers in your words, so it still sounds like you
Buying InterestEmoji OnlyTagged a FriendFeedbackEmoji Only“When is the next drop?”
Found among 240 comments
For brands and shops
Price, shipping, returns. The same three questions all day, on every post, and every one of them is somebody deciding whether to buy.
- Answered before they cool off
- Never a promise your context does not support
- The comments under your ads, where the buying happens
“How much with shipping?”
Answered in 4s
For agencies
Ten brands means ten logins, ten tones of voice and ten sets of rules. It does not have to mean ten tabs, or one person who is the only one who knows how a client likes to sound.
- Ten brands and ten seats on Agency
- Its own voice and its own rules per client
- One tab in the morning, not five apps
Three clients, one morning
Nobody left without an answer
Replies in your voice
Three answers waiting on every comment, written from your tone, your rules and the replies you have already sent by hand. It learns from the ones you rewrite until it stops needing rewriting.
- Three to choose from, ready as they are
- Learns from your corrections, quietly
- Answers in the language the comment was written in
Buying Interest“Do you ship to Miami?”
Three replies waiting
Comments under your ads
The posts created in Ads Manager never appear on your grid, so the questions under them are asked into a room nobody is watching. That is where the buying questions are.
- Ad posts, not just what is on your profile
- Answered like any other comment, in your voice
- Connect through Facebook and they arrive on their own
Buying InterestPricing Question“Is this still available?”
Under an ad · answered
Bots kept away from your customers
Spam is hidden as it lands, before anybody scrolls past it. Criticism is not spam, and it is left exactly where you can answer it.
- Hidden on the post itself, not just in your inbox
- Accounts that are only here to spam get muted on their own
- A complaint is a customer, and is never hidden for you
Complaint“My order never arrived”
Kept, and brought to the top
See it on your own comments
Connect an account and read what it does with a real morning of them.
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